Privacy Policy

By using the Service, the user agrees to the practices described in this Privacy Policy. If you do not wish to consent, please do not use the Service.

We may update this Privacy Policy at any time. In such cases, we will post the new version on the website: it will become effective 180 days after publication. We recommend checking this page periodically.

Purpose of Processing

We use the collected data for the following purposes:

• Management of bookings, quote requests, and purchases
• Administrative and organizational communications
• User Account Management
• Customer Support and Request Management
• Promotional and Marketing Activities (with prior consent)
• Collection of Feedback and Testimonials
• Targeted Advertising
• Security and Fraud Prevention
• Legal and Tax Compliance

Disclosure of Data to Third Parties

In the case of a request for a quote, booking, or purchase of a travel package, the user’s personal data (name, contact information, travel details, specific requirements) may be shared with the company or tour guide managing the package.

HMO by Panella Livia
VAT Number: 01691420531
Registered in the Business Register of the Chamber of Commerce of Grosseto
REA Registration Number: GR-218585

for the sole purpose of:

• Managing the package on its online portal https://hakunamatataoutdoor.com
• Preparing the quote
• Managing the booking
• Completing the organizational procedures

The receiving operator is required to use the data solely for these purposes and to ensure its confidentiality and protection.

Other parties with whom we may share data include:

• Payment service providers
• Analytics and marketing services
• Advertising platforms
• Legal entities and competent authorities (where required by law)

User rights

The user has the right to:

• Access their personal data
• Rectify or erase the data
• Restrict or object to processing
• Request portability to another controller
• Withdraw consent (where applicable)
• Lodge a complaint with the competent authority

To exercise these rights, write to: travel@rama1913.it.

Marketing and communications

You may object at any time to the processing of your data for direct marketing purposes by writing to travel@rama1913.it.

Cookies and tracking technologies

For more information, please refer to our Cookie Policy.

Data Security

We adopt appropriate security measures to protect personal data. However, no system is completely secure: the transmission of information is at the user’s own risk.

Links to third-party websites

The website may contain links to third-party services. We are not responsible for their privacy practices. We recommend reading their policies.

Contacts and Privacy Officer

For clarifications or complaints, please contact our Data Protection Officer:

RAMA S.p.A.
Registered office: Via Trieste 4
58100 Grosseto (GR)
Email: travel@rama1913.it.